What should I expect when I start working with you?
I usually start with an initial phone consultation. This provides you a great opportunity to begin asking questions and getting a feel of what it would be like for us to work together. After your consultation, I will send you a link to a client portal site where you complete intake paperwork before attending your first office session. The paperwork includes information about my practice policies as well as information about yourself. Most people find this very helpful to getting started.
In the first session, I invite you to talk about what you are looking for and I will be open and transparent if for any reason I believe I might not be the best therapist for you. The relationship you develop with your therapist is crucial to your progress so it’s important to have a good fit.
Will I have to relive past trauma?
No! I help you process your memories and thoughts in a safe and controlled environment. For survivors of trauma, the memories of past traumatic events don’t fade with time and leave you plagued with somatic (body) symptoms that can be disruptive to your life. Part of the work of trauma therapy is helping you become skilled in discerning between those memories and the present as well as listening to and working with your own body to heal the somatic responses. I approach therapy as a collaboration where we examine what you need and the pace that feels right for you. For me, your safety takes top priority in doing the work.
What if I need to talk to you in between my sessions?
You may call, text, or private message me for scheduling and other items that need brief discussion. I usually call or respond back within 24 hours. If you feel the need for many phone calls in between weekly sessions, we can also explore the option of scheduling more frequent sessions to address your needs.
If you are experiencing an acute emergency and need to talk to someone right away, please call 911 or go to your nearest emergency room.
What is your cancellation policy?
I request 48 hours notice of a cancellation otherwise you will be responsible for the full cost of the session for the time reserved for you. If you are filing reimbursement claims with your insurance, please note that insurance carriers do not reimburse for missed appointments.
What forms of payment do you accept?
I accept all major credit cards, cash, Venmo, and Paypal. Payment is due by the conclusion of each session.
Why do you ask for credit card preauthorization and information with your intake paperwork?
Like most doctors or professional where you book an appointment time, I keep a credit card on file to reserve your time spot. Your time is your time. If you do not cancel your appointment with at least 48 hours notice, your credit card will be charged the full session fee.
Can I use my insurance?
Yes, you can use your “out-of-network” mental health benefits. At your request, I will give you a copy of the billing statement that you can send to your insurance company to request reimbursement.
Your insurance company may reimburse you for a large portion of your bill, typically a range of 50-90%. It’s also important to note that the cost of therapy services can be applied to your deductible.
There are a few ways to submit your claim for reimbursement. You could send the information directly to your insurance company. You could also use an app like Better or Reimbursify to do the work for you.
What should I ask my insurance company?
If you want to learn about your out-of-network mental health benefits, just give your insurance a call and ask them a few questions to see what their coverage is like. Here is a helpful guide to aid you in the process:
- What are my out-of-network mental health benefits?
- What is the reimbursement rate for an out-of-network provider?
- Do I have a deductible?
- What is the allowable coverage amount per therapy session with a licensed clinical social worker?
- How many therapy sessions would my plan cover?
- Would approval from my primary care physician be required?